
FRAILTY HUB
Each patient will have a full MDT holistic assessment to proactively optimise their frailty, so they can live independently in the community for as long as possible
Identified cohorts of patients are offered a 1.5-hour long MDT appointment
We have a compassionate, dedicated team who work proactively at reducing the long-term effects of frailty, thus improving life expectancy, quality of life and reducing workloads on GPs and surrounding services
We offer the service as a Hub and Spoke model
Objectives
- To Encourage and supported patients to optimise their health and wellbeing, through self-management.
- To Reduce A&E attendances and unplanned admissions in frail patient population.
- Treat and care for patients in a safe, effective and appropriate way.
- To Provide enhanced integrated pro-active care.
- To Provide patients with the right support at the right time before they reach crisis – thus improving their health outcomes and the impact on the wider care system.
Achievements
- 1,747 patients seen and clinically reviewed, supporting safer, more effective medicines use and timely optimisation of treatment.
- £209,653 in medicines expenditure saved through targeted medicines optimisation, delivering significant financial efficiencies while maintaining quality of care.
- 3,586 care home residents reviewed through multidisciplinary ward rounds, helping identify medication-related issues, optimise treatment and support proactive care.
Benefits of the Service
- Comprehensive Assessment: Thorough evaluation of physical, psychological, and social factors.
- Personalised Care Plans: Tailored care plans for each patient’s specific needs.
- Multidisciplinary Team: Integrated care from a team of healthcare professionals.
- Hospitalisation Prevention: Reduces risk of acute health crises and hospital stays.
- Enhanced Mobility: Programs to improve strength, balance, and reduce fall risk.
- Mental Health Support: Addresses psychological issues like depression and anxiety.
- Medication Management: Ensures correct medications and dosages.
- Improved Quality of Life: Enhances independence and dignity.
- Coordination of Care: Ensures seamless transitions between different care levels.
- Joint Strategic Needs Analysis for Warwickshire indicates that we have a growing, ageing population who have increasing levels of dependency.
- As health and care services, our aim is to understand and adequately respond to these challenges, to ensure our services are fit for the needs of our populations.
- Apollo Collaborative Primary Care Network consists of five practices working together with a range of local providers, including primary care, community services, social care, and the voluntary sector, to offer more personalized, coordinated health and social care to their local populations.

Physiotherapist/Occupational Therapy
- Falls history/ Falls Assessment
- Social history/Support
- Mobility & Transfers
- Range Of Movement Assessment
- Activities of Daily Living Assessment
- Therapy team assess whether the patient requires a home visit
Assessments
- Full holistic assessment
- Physiotherapy and occupational therapy assessment completed
- Objective assessment
- Upper limb, lower limb and spinal assessment
- Range of movement
- Muscle power
- Balance assessment – Tinetti score
- Chest Physio – managing long term conditions

Outcome measured used
Areas Tinetti will assess:
- Sitting balance
- Sit to stand
- Standing balance
- Balance without visual field
- Balance turning on the spot
- Balance during ‘nudge test’
- Stand to sit ability
Tinetti Assessment
- Assess Balance and Gait
- It is the test most often used with an elderly population therefore very appropriate for the frailty clinic
- Very good reliability and high sensitivity
- Studies have shown it identifies 93% of fallers
- Mostly use balance score in clinic due to space and timings
Clinical Pharmacist at Frailty Hub
- The clinical pharmacist main responsibility is to complete a medication review, optimise medication, deprescribe when appropriate, and ensure safe and effective prescribing.
- The focus in frailty is on key issues surrounding polypharmacy, risk of falls, optimising dosage regimes to reduce the burden on patients.
ACP/ GP in Frailty Hub
- Complete review with patient
- Physical, Mental, Social
- Checking QOF codes
- Check onward referrals
- RESPECT Form & Advance Care Planning
- Chest examination
- Cardio- Respiratory examination
- CNS examination
- Initial GIT examination
- GU examination/assessment
- Skin assessment
- PHQ
- 6CIT
- ACP/GP action plan 3_questions prepared patientGetting_ready_to_talk_about_your_health_infographic
The Frailty Hub is a collaborative project involving South Warwickshire Foundation Trust, George Eliot Hospital NHS Trust, Apollo Collaborative PCN, and various community and voluntary organisations. It represents a significant step forward in providing patient-centered, accessible healthcare for those with frailty.
The Results
“It exceeded my expectations by far. Great directive”
“Excellent service today”
“The team were very professional, very knowledgeable. I feel happy with the interaction from today. Thank you”
“Service was excellent, I have never had such a full examination in my life”
1747 patients
Patients seen over 12 months in Frailty Clinic
209,653
12 months savings through Medicine Optimisation
3,586
Care Home residents Reviewed on the ward round
