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Frailty Hub

The Apollo Collaborative Warwickshire North Frailty Hub is a dedicated service launched in September 2023 to provide coordinated care for patients with frailty and multiple long-term health conditions. It operates as a “one-stop shop,” allowing patients to see a range of specialists in a single visit, making healthcare more accessible and efficient.

Objectives

  • To Encourage and supported patients to optimise their health and wellbeing, through self-management.
  • To Reduce A&E attendances and unplanned admissions in frail patient population.
  • Treat and care for patients in a safe, effective and appropriate way.
  • To Provide enhanced integrated pro-active care.
  • To Provide patients with the right support at the right time before they reach crisis – thus improving their health outcomes and the impact on the wider care system.

Achievements

  • High patient satisfaction – positive feedback from patients due to seeing 4 different clinicians and receiving personalized care
  • Utilization of follow-up appointments have increased
  • Developed a skilled and stable MDT
  • Increased patient independence and participation in activities of daily living
  • Reducing polypharmacy
  • Preventing falls
  • Proactive Care service – Prevention is better than cure!!

Benefits of the Service

  • Comprehensive Assessment: Thorough evaluation of physical, psychological, and social factors.
  • Personalised Care Plans: Tailored care plans for each patient’s specific needs.
  • Multidisciplinary Team: Integrated care from a team of healthcare professionals.
  • Hospitalisation Prevention: Reduces risk of acute health crises and hospital stays.
  • Enhanced Mobility: Programs to improve strength, balance, and reduce fall risk.
  • Mental Health Support: Addresses psychological issues like depression and anxiety.
  • Medication Management: Ensures correct medications and dosages.
  • Improved Quality of Life: Enhances independence and dignity.
  • Coordination of Care: Ensures seamless transitions between different care levels.
  • Joint Strategic Needs Analysis for Warwickshire indicates that we have a growing, ageing population who have increasing levels of dependency.
  • As health and care services, our aim is to understand and adequately respond to these challenges, to ensure our services are fit for the needs of our populations.
  • Apollo Collaborative Primary Care Network consists of five practices working together with a range of local providers, including primary care, community services, social care, and the voluntary sector, to offer more personalized, coordinated health and social care to their local populations.
Hazelwood Group Practice
Hartshill Health Centre
Rugby Road Surgery
Woodlands Surgery
Stockingford Medical Centre

Physiotherapist/Occupational Therapy

  • Falls history/ Falls Assessment
  • Social history/Support
  • Mobility & Transfers
  • Range Of Movement Assessment
  • Activities of Daily Living Assessment
  • Therapy team assess whether the patient requires a home visit

Assessments

  • Full holistic assessment
  • Physiotherapy and occupational therapy assessment completed
  • Objective assessment
  • Upper limb, lower limb and spinal assessment
  • Range of movement
  • Muscle power
  • Balance assessment – Tinetti score
  • Chest Physio – managing long term conditions

Outcome measured used

Areas Tinetti will assess:

  • Sitting balance
  • Sit to stand
  • Standing balance
  • Balance without visual field
  • Balance turning on the spot
  • Balance during ‘nudge test’
  • Stand to sit ability

Tinetti Assessment

  • Assess Balance and Gait
  • It is the test most often used with an elderly population therefore very appropriate for the frailty clinic
  • Very good reliability and high sensitivity
  • Studies have shown it identifies 93% of fallers
  • Mostly use balance score in clinic due to space and timings

Clinical Pharmacist at Frailty Hub

  • The clinical pharmacist main responsibility is to complete a medication review, optimise medication, deprescribe when appropriate, and ensure safe and effective prescribing.
  • The focus in frailty is on key issues surrounding polypharmacy, risk of falls, optimising dosage regimes to reduce the burden on patients.

ACP/ GP in Frailty Hub

  • Complete review with patient
  • Physical, Mental, Social
  • Checking QOF codes
  • Check onward referrals
  • RESPECT Form 
& Advance Care Planning
  • Chest examination
  • Cardio- Respiratory examination
  • CNS examination
  • Initial GIT examination
  • GU examination/assessment
  • Skin assessment
  • PHQ
  • 6CIT
  • ACP/GP action plan
The Frailty Hub is a collaborative project involving South Warwickshire Foundation Trust, George Eliot Hospital NHS Trust, Apollo Collaborative PCN, and various community and voluntary organisations. It represents a significant step forward in providing patient-centered, accessible healthcare for those with frailty.
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